We’re Recruiting! Real Nappies for London Project Assistant

Real Nappies for London Project Assistant

Wen (Women’s Environmental Network) is the only UK organisation working on issues that link women, health, equality and the environment. We inspire people to take action for a healthier planet.

Real Nappies for London is a pan-London waste prevention scheme working with Local Authorities to provide information to parents and carers about the reusable alternatives to disposable nappies. The project operates a voucher incentive scheme that offers residents living in participating London Boroughs, who have a baby under 18 months or are expecting one, with a reusable nappy voucher worth up to £70. We are looking for someone to help us administer our reusable nappy voucher scheme in an exciting post within the Wen team.

Role and Responsibilities

• Processing and following up with reusable nappy voucher applications.
• Liaising with applicants by telephone and e-mail.
• Responding to and recording public enquiries.
• Maintaining the Real Nappies for London database, website and social media accounts, including content creation and updates.
• Assisting in the creation and distribution of promotional materials, such as leaflets and newsletters.
• Monitoring redemption of vouchers and retention of reusable nappy use.
• Promoting and providing support at reusable nappy events across London.
• Supporting the Project Manager with promotion of the Real Nappies for London scheme and benefits of reusable nappies in general, online and in-person.
• Supporting the Project Manager at quarterly Real Nappies for London Steering Group Meetings.
• Supporting the Project Manager in organising and coordinating promotional activities and communications for Reusable Nappy Week, an annual national awareness campaign typically held in April.
• Providing general admin assistance and event support to Wen when required.

Person Specification

Essential Experience and Knowledge

• Excellent written and verbal communication skills, with the ability to maintain an effective and professional telephone manner.
• Methodical approach and attention to detail in handling administrative tasks and data management.
• Strong personal organisation and time management skills, capable of prioritising tasks and meeting deadlines.
• Proficient IT skills including a solid grasp of Microsoft Office, particularly Excel.
• Experience in developing and maintaining information systems.
• Have a good understanding of the importance of confidentiality and the ability to handle sensitive information appropriately.
• Familiarity with reusable nappies and a good understanding of their benefits.
• A passion for sustainability and advocating environmentally friendly practices.

Desirable Experience and Knowledge

• Experience using reusable nappies, demonstrating knowledge of their practical use and advantages.
• Experience with social media management and content creation for promotional purposes.
• Event support experience, showcasing the ability to assist with promotional activities and engage with the public effectively.

Salary

£10,753 per annum, pro-rata at 14 hours per week (£26,883 full-time equivalent).

Key Benefits

• 25 days annual leave and all bank holidays, pro-rata.
• Pension scheme, contributing 6% of salary.
• Employee Assistance Programme.
• Flexible and hybrid working available.
• Access to training and development opportunities.

About the Recruitment Process

To apply for this role please fill in the application form and the equal opportunities form. We will be marking your application based on how you fulfil the person specification. Make sure your statement answers the points on the person specification. You may want to use the points as subheadings in your response. You should prioritise covering the points in the person specification thoroughly above the ‘flow’ of your writing. Let us know if there’s any reasonable adjustments you would like us to make in the application and interview process in view of a disability or health issue. If you have any questions about the role or the application process, please email jobs@wen.org.uk. We are happy to talk over the role with you in more detail, and having questions now will not count against you in the interview.

We particularly encourage applications from People of Colour, LGBTQI+ people, people with disabilities, and those who identify as working-class/ from low-income backgrounds or who have done so in the past. This is because these groups are currently underrepresented in Wen. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Wen.

Wen is committed to anti-racism and inclusive intersectional feminism which acknowledges how race, class and sexuality intersect with gender in our day-to-day lives. Wen is open to all genders and is actively working towards being a trans inclusive organisation.

About Wen

Wen works both in East London and nationally to support women and their communities to take environmental action. We work across a wide range of environmental issues, including building resilient and sustainable local food systems, food growing, nature-based wellbeing sessions in women’s refuges, our Environmenstrual campaign and our work on a UK Feminist Green New Deal. Wen strives to take an inclusive and intersectional approach to everything we do and are actively trying to improve this through our participatory leadership model, the types of projects and campaigns we choose to work on and movement building.

• Website: wen.org.uk
• Instagram: @Wen_UK
• Twitter: @Wen_UK
• Facebook: @WEN.UK1988